The following conditions apply:


The delivery is carried out within Germany and all member states of the European Union (EU). Delivery conditions outside the EU are agreed individually.

The shipping is usually carried out by forwarding agents, alternatively the shipping in Germany and Austria can be carried out by DHL. We reserve the right to assign other parcel and express services.


You bear the costs of shipping for domestic deliveries (Germany) or for international deliveries, unless other conditions have been confirmed by us in writing. The shipping costs will be agreed separately. We will charge the rate of value added tax (VAT), valid at the time of performance.

When shipping to customers in other EU countries, no VAT will be charged for regular businesses with a valid sales tax identification number (VAT ID number). The reverse charge procedure is not applicable for private individuals or small businesses. You are responsible for processing your taxes in your country for deliveries affected by the reverse-charge procedure.

For the dispatch of bulky goods (freight forwarding) forwarding expenses are agreed individually. Bulky goods are marked as such in the item description.

Image of a Calvin Klein Escape bottle


As far as no other delivery deadline is stated in the respective offer, domestic deliveries (Germany) are carried out within 2 – 5 days. International deliveries are carried out within 2 – 10 days after conclusion of the contract (if prepayment is agreed, after the date of your payment instruction).

If you have ordered items with different delivery times, we will send the goods in a combined shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.

Please note that there is no delivery on Sundays and holidays.


The minimum order value is 500,- Euro (if not stated otherwise in the offer). The minimum order value does not apply to test orders for the purpose of our introductory offer.

Accepted Payment Methods:

  • Prepayment by bank transfer
  • Payment by invoice after confirmed in writing

If purchase on account is agreed, invoices are to be paid immediately, unless other terms are agreed in writing. Our delivered goods remain our property until full payment is received or until cheques haven been cashed (extended retention of title).

If you have any questions regarding our terms and conditions you will find our contact details in the footer of this page or in our legal provider identification page.