Questions and answers regarding your delivery and shipping.
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11, 2020
How long is the delivery time?
Details of the respective delivery time are always noted in the specific offers.
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11, 2020
How will my order be shipped?
Our goods are dispatched immediately after receipt of payment. We work together with various reliable forwarding agents from Germany, smaller shipments are delivered by DHL in Germany and in Austria. The costs for shipping are passed on directly to our [...]
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11, 2020
Do you ship from Germany?
Yes, we always ship your order from our dispatch warehouse in Senden, near Muenster (North Rhine-Westphalia). We want your order to be delivered as environmentally friendly as possible and within a short period of time. Therefore, we do not store [...]
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11, 2020
How are the goods stored?
Our goods are stored in a specialised air-conditioned perfume warehouse under ideal conditions. This protects them from excessive humidity, harmful UV light, high temperatures or even changes in temperature.
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11, 2020
Can I also pick up my order at your warehouse?
No, picking up your order at our warehouse is not possible unfortunately.
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11, 2020
Do you also deliver abroad?
Yes, we also deliver your order to European and non-European countries, this is our daily business.