{"id":3035,"date":"2020-11-14T03:33:26","date_gmt":"2020-11-14T02:33:26","guid":{"rendered":"http:\/\/2020.odores.de\/faq\/"},"modified":"2021-01-11T12:52:23","modified_gmt":"2021-01-11T11:52:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/odores.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_5 1_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:20% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 9.6%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 9.6%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"text-align: center; --fontsize: 18; line-height: 1.11; --minfontsize: 18;\" data-fontsize=\"18\" data-lineheight=\"19.98px\">FREQUENTLY ASKED QUESTIONS<\/h3>\n<\/div><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:0px!important;margin-bottom:20px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-\" style=\"border-color:#e0dede;\"><\/div><\/div><h2 class=\"title-heading-center\" style=\"margin:0;\">FAQ<\/h2><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-separator\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:35px;width:100%;max-width:80px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#e0dede;border-top-width:1px;\"><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:60% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_5 1_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:20% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 9.6%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 9.6%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_6 1_6 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px;\"><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:16.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-right : 0px !important;margin-right : 0%;margin-left : 11.52%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-flex-align-self-flex-start\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-row\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 12px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-1 .panel-title a{font-size:16px;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #981e32;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #981e32;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #981e32!important;border-color: #981e32!important;}<\/style><div class=\"fusion-faq-shortcode\"><ul class=\"fusion-filters clearfix\"><li class=\"fusion-filter fusion-filter-all fusion-active\"><a data-filter=\"*\" href=\"#\">All<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".delivery\" href=\"#\">DELIVERY<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".order\" href=\"#\">ORDER<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".payment\" href=\"#\">PAYMENT<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".products\" href=\"#\">PRODUCTS<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".reseller\" href=\"#\">RESELLER<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2889 delivery \"><span class=\"entry-title rich-snippet-hidden\">Do you also deliver abroad?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T03:41:28+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2889\" href=\"#collapse-1-2889\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you also deliver abroad?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2889\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, we also deliver your order to European and non-European countries, this is our daily business.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2891 payment \"><span class=\"entry-title rich-snippet-hidden\">Do you also offer purchase on commission?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T04:52:41+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2891\" href=\"#collapse-1-2891\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you also offer purchase on commission?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2891\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, we do not offer purchase on commission.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2919 payment \"><span class=\"entry-title rich-snippet-hidden\">Do I have to pay VAT when I order in your wholesale?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T22:54:53+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2919\" href=\"#collapse-1-2919\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I have to pay VAT when I order in your wholesale?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2919\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>For customers in Germany and private customers abroad we charge the current value added tax (VAT) due in Germany. If you run a business outside Germany with an international VAT number, we are authorised to charge the goods without German VAT. For this purpose, the invoice amount must be transferred from the account of the foreign company.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2924 payment \"><span class=\"entry-title rich-snippet-hidden\">How do I pay for my order?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T21:52:56+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2924\" href=\"#collapse-1-2924\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I pay for my order?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2924\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Prepayment is the common payment method for transactions in our business.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2927 delivery \"><span class=\"entry-title rich-snippet-hidden\">Can I also pick up my order at your warehouse?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T03:41:18+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2927\" href=\"#collapse-1-2927\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I also pick up my order at your warehouse?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2927\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, picking up your order at our warehouse is not possible unfortunately.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2932 reseller \"><span class=\"entry-title rich-snippet-hidden\">I&#8217;m a wholesale trader, too. Can I also offer my goods to you?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T03:46:40+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2932\" href=\"#collapse-1-2932\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I&#8217;m a wholesale trader, too. Can I also offer my goods to you?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2932\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>If you are a trademark owner or a wholesale business for brand name perfumes, we are always interested in a cooperation. Please contact us:<\/p>\n<p>Mr Ruediger Palz \/ E-Mail: <a href=\"mailto:r.palz@odores.de\">r.palz@odores.de<\/a> \/ Phone:\u00a0 0049 178 7613961<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2937 reseller \"><span class=\"entry-title rich-snippet-hidden\">How do I always get the best offer?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T22:14:37+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2937\" href=\"#collapse-1-2937\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I always get the best offer?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2937\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please pay special attention to our daily offers, these are usually the items with the greatest price potential for you. Articels from our price list are a good choice for completing your assortment.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2939 reseller \"><span class=\"entry-title rich-snippet-hidden\">I run my own perfumery and purchase my assortment directly from the manufacturer, why should I order from you?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T22:53:11+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2939\" href=\"#collapse-1-2939\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I run my own perfumery and purchase my assortment directly from the manufacturer, why should I order from you?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2939\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>As our goods are also from the manufacturer, you do not take any risk with regard to quality. Your advantage results from the freedom of action. We don&#8217;t ask for binding distribution contracts or oblige you to buy certain articles or certain quantities of them and you do not have to meet any binding sales targets. Therefore, you have the possibility to supplement your assortment with ours if you don&#8217;t want to be bound to a whole depot and only want to offer specific top fragrances of a certain brand.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2941 reseller \"><span class=\"entry-title rich-snippet-hidden\">Do I have to be a professional trader to order from you?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T22:52:21+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2941\" href=\"#collapse-1-2941\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I have to be a professional trader to order from you?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2941\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, you do not have to be. Please note that we have a minimum order value of 500,- Euro for each order (first time introductory orders excluded). We do not have a minimum order quantity per item. Of course, you will receive an invoice from us with value added tax (VAT) identified.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2943 reseller \"><span class=\"entry-title rich-snippet-hidden\">Do you also offer drop shipping or Fulfillment by Amazon (FBA)?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T22:51:00+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2943\" href=\"#collapse-1-2943\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you also offer drop shipping or Fulfillment by Amazon (FBA)?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2943\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We are currently working on a way to offer you drop shipping. Drop shipping is a type of online trading where you offer our goods in your shop, while we take care of the storage and shipping for you. For this purpose, you connect your online shop with our constantly updated stock. If a customer orders in your shop, the system automatically forwards the order to us and we ship the order on your behalf and for your account. You yourself remain in control and are the seller, we support you as a fufillment provider.<\/p>\n<p>If you sell goods via Fulfillment by Amazon (FBA) or intend to do so, we offer to prepare the goods for FBA for a small fee and ship them directly to Amazon.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2961 reseller \"><span class=\"entry-title rich-snippet-hidden\">Who do you supply already?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:05:12+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2961\" href=\"#collapse-1-2961\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who do you supply already?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2961\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our customers include perfumeries, retail chains, online retailers, shopping channels and other wholesalers throughout Europe and other parts of the world.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2963 reseller \"><span class=\"entry-title rich-snippet-hidden\">Are you bound by the manufacturers&#8217; price specifications?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:07:42+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2963\" href=\"#collapse-1-2963\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are you bound by the manufacturers&#8217; price specifications?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2963\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>As an independent wholesaler we are not subject to any price fixing by the industry.<br \/>\nLarge purchase quantities enable attractive conditions: If you are interested in quantities of\u00a0 more than 120 pieces per article, we will be happy to prepare an individual offer for you.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2965 delivery products reseller \"><span class=\"entry-title rich-snippet-hidden\">How are the goods stored?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:11:20+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2965\" href=\"#collapse-1-2965\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How are the goods stored?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2965\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our goods are stored in a specialised air-conditioned perfume warehouse under ideal conditions. This protects them from excessive humidity, harmful UV light, high temperatures or even changes in temperature.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2967 delivery \"><span class=\"entry-title rich-snippet-hidden\">Do you ship from Germany?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:13:11+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2967\" href=\"#collapse-1-2967\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you ship from Germany?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2967\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, we always ship your order from our dispatch warehouse in Senden, near Muenster (North Rhine-Westphalia). We want your order to be delivered as environmentally friendly as possible and within a short period of time. Therefore, we do not store your order abroad.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2969 delivery \"><span class=\"entry-title rich-snippet-hidden\">How will my order be shipped?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:16:02+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2969\" href=\"#collapse-1-2969\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How will my order be shipped?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2969\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our goods are dispatched immediately after receipt of payment. We work together with various reliable forwarding agents from Germany, smaller shipments are delivered by DHL in Germany and in Austria. The costs for shipping are passed on directly to our customers without additional costs from our side.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2973 delivery \"><span class=\"entry-title rich-snippet-hidden\">How long is the delivery time?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T01:36:47+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2973\" href=\"#collapse-1-2973\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How long is the delivery time?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2973\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Details of the respective delivery time are always noted in the specific offers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2975 order products reseller \"><span class=\"entry-title rich-snippet-hidden\">I need a fragrance that is not mentioned on the price list, can I order it anyway?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:19:12+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2975\" href=\"#collapse-1-2975\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I need a fragrance that is not mentioned on the price list, can I order it anyway?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2975\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>If a fragrance is not mentioned on the current price list, but you need a sufficient number of fragrances (more than 24 pieces per article), we will be happy to research our network of European partners and make you an offer. Please feel free to contact us!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2977 products reseller \"><span class=\"entry-title rich-snippet-hidden\">Which brands do you have in your range?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:33:28+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2977\" href=\"#collapse-1-2977\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Which brands do you have in your range?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2977\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We trade with any brand that is relevant for our market and well-known. This includes brands from the product segments perfume, skin care cosmetics and decorative cosmetics. We focus on brands that we can obtain on the market regularly. However, we also offer brands that are distributed very selectively and are difficult to obtain on the market.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2979 products reseller \"><span class=\"entry-title rich-snippet-hidden\">How are your prices calculated?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:34:28+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2979\" href=\"#collapse-1-2979\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How are your prices calculated?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2979\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>As an independent wholesaler we are not subject to any price fixing by the industry. Our price is determined, as usual, by supply and demand. Our purchase quantities as wholesalers allow attractive conditions for you.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2981 products \"><span class=\"entry-title rich-snippet-hidden\">Do you also trade with imitations, which are obviously imitations of well-known brand fragrances?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:37:41+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2981\" href=\"#collapse-1-2981\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you also trade with imitations, which are obviously imitations of well-known brand fragrances?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2981\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, we clearly renounce any type of imitations and only trade with branded fragrances of well-known manufacturers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2983 products \"><span class=\"entry-title rich-snippet-hidden\">Do you trade in perfume samples?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:54:55+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2983\" href=\"#collapse-1-2983\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you trade in perfume samples?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2983\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, we do not trade in perfume samples.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2985 products \"><span class=\"entry-title rich-snippet-hidden\">Do you also trade with testers?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-13T23:56:17+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2985\" href=\"#collapse-1-2985\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you also trade with testers?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2985\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, trade in testers has been banned in the EU. Testers are and will remain property of the manufacturers and are not intended for purchase by final consumers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2987 products \"><span class=\"entry-title rich-snippet-hidden\">Why do you not write that your goods are genuine?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T00:02:39+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2987\" href=\"#collapse-1-2987\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why do you not write that your goods are genuine?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2987\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>For legal reasons, product advertising with the words &#8220;genuine&#8221; or &#8220;original&#8221;\u00a0 is not allowed in Germany. The German law considers this to be an unfair business practice and regards the promotion of branded products with the designation \u201coriginal\/genuine\u201d as advertising with self-evident qualities. Therefore, we also comply with fair competition and refrain from such references and statements.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2989 products \"><span class=\"entry-title rich-snippet-hidden\">Where do the offered products come from?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T01:19:02+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2989\" href=\"#collapse-1-2989\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where do the offered products come from?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2989\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our perfumes and cosmetics come directly from the manufacturer or from other established wholesalers from Germany and other EU countries with whom we have been working since 2004. They are ordinary commercial goods, as they are also offered in every retail perfumery. All offered goods are intended for sale in the European Union (EU-clean). All articles offered by us are sent to you in the form in which they were first put into circulation by the trademark owner. Should you wish to sell the goods outside the EU, you must determine for yourself whether the sale is permitted or whether trademark rights are infringed.    <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2992 order \"><span class=\"entry-title rich-snippet-hidden\">There is a problem with my order, what can I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T00:10:14+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2992\" href=\"#collapse-1-2992\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">There is a problem with my order, what can I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2992\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>If something didn&#8217;t work as expected, please contact us directly, either by e-mail: <a href=\"mailto:r.palz@odores.de\">r.palz@odores.de<\/a> or by phone: 0049 2597 6966300. We will find a quick, uncomplicated and accommodating solution!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2994 order \"><span class=\"entry-title rich-snippet-hidden\">What is the minimum order quantity or minimum order value?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T00:09:03+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2994\" href=\"#collapse-1-2994\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the minimum order quantity or minimum order value?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2994\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Orders are possible from a value of 500,- euros per order &#8211; without a minimum purchase per item. For new commercial customers, a one-off introductory offer is possible without a minimum order value.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-2996 order \"><span class=\"entry-title rich-snippet-hidden\">How do I order from you?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T00:09:52+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2996\" href=\"#collapse-1-2996\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I order from you?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2996\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You can order from us by e-mail <a href=\"mailto:r.palz@odores.de\">r.palz@odores.de<\/a> . If you have any questions, you can also contact us by telephone: 0049 178 7613961<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-3000 order \"><span class=\"entry-title rich-snippet-hidden\">How long are the respective offers valid?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T03:51:52+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3000\" href=\"#collapse-1-3000\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How long are the respective offers valid?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3000\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>All offers are non-binding while stocks last.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-3002 order \"><span class=\"entry-title rich-snippet-hidden\">How does the introductory order work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/odores.de\/en\/author\/doloris\/\" title=\"Posts by Doloris\" rel=\"author\">Doloris<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-11-14T00:12:42+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3002\" href=\"#collapse-1-3002\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How does the introductory order work?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3002\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>As a new customer you have the opportunity to try out our service and convince yourself of our products. For this purpose, there is no minimum order value or a minimum purchase quantity per item with your first order.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-4{width:66.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-4 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_6 1_6 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-5{width:16.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-5 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 11.52%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | perfume &amp; 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